Can not find one or more sample files

mamina
Posts: 3
Joined: Sun Aug 19, 2018 12:38 am

Re: Can not find one or more sample files

Postby mamina » Tue May 26, 2020 12:06 am

Hi!

I'm facing the same issue on macOS Catalina 10.15.4.
I managed installing the Heavier7Strings app but the popup message is shown when I activated my license (screenshot attached).

After reading this forum post, I downloaded the sample library from https://www.dropbox.com/s/n72rn48fr58vc ... r.zip?dl=0. However I got another error "You cannot open the application: Heavier7StringsSamples-1.1.1-osx-installer".

I wonder if this installer is incompatible with Catalina... Any advice is appreciated. Thank you.
Attachments
スクリーンショット 2020-05-26 9.02.35.png
スクリーンショット 2020-05-26 9.02.35.png (172.59 KiB) Viewed 138 times
User avatar
admin
Site Admin
Posts: 165
Joined: Thu Jul 21, 2016 8:59 am

Re: Can not find one or more sample files

Postby admin » Tue May 26, 2020 10:45 am

mamina wrote:Hi!

I'm facing the same issue on macOS Catalina 10.15.4.
I managed installing the Heavier7Strings app but the popup message is shown when I activated my license (screenshot attached).

After reading this forum post, I downloaded the sample library from https://www.dropbox.com/s/n72rn48fr58vc ... r.zip?dl=0. However I got another error "You cannot open the application: Heavier7StringsSamples-1.1.1-osx-installer".

I wonder if this installer is incompatible with Catalina... Any advice is appreciated. Thank you.



Hi,

Please kindly try to manually create the directory by following instructions, then reinstall the sample file and try registration again.

1: open a Finder window.
2: open "go to directory" by command+shift+G.
3: visit user library directory at: "/Users/(your user name)/Library".
4: in this directory, create "ThreeBodyTech" folder.
mamina
Posts: 3
Joined: Sun Aug 19, 2018 12:38 am

Re: Can not find one or more sample files

Postby mamina » Tue May 26, 2020 11:11 am

Hi team,

Thank you the issue has been resolved.
I copied the "ThreeBodyTech" folder from the Mac I was previously using and put that under /Users/<myusername>/Library/Audio/Presets on my new Mac.
Thank you for your kind support anyways!
Zombie
Posts: 7
Joined: Sun May 24, 2020 9:59 pm

Re: Can not find one or more sample files

Postby Zombie » Thu May 28, 2020 6:03 am

May show a video of you doing this so that I know EXACTLY where to go and apply the instructions because some of these were not on my laptop as I search where you told me to look and what to copy.

Return to “Questions”