Although I can login to the forum, all of a sudden my username or email address are not recognized when logging into my account.
I need to do this because I need to do a reinstall of HS7 after 3 years because the samples have corrupted and gone crazy.
Account and HS7 problems
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Tremendouz
- Posts: 17
- Joined: Wed Jul 19, 2017 3:53 am
Re: Account and HS7 problems
Are you trying to log in to your user account using the password of your forum account? According to this post https://forums.threebodytech.com/viewtopic.php?f=1&t=1036 you have to make a new account for the user account system, NOT use your forum account.
After that, go find your H7S serial number from the email you received 3 years ago, and use the "bind serial number" option at the top of the page after logging in to the user account. I was able to add my H7S serial number this way and now I can download the program installer and sample installer.
After that, go find your H7S serial number from the email you received 3 years ago, and use the "bind serial number" option at the top of the page after logging in to the user account. I was able to add my H7S serial number this way and now I can download the program installer and sample installer.
Re: Account and HS7 problems
This sounds frustrating! I've been able to log in to the forum just fine, but apparently my account info isn't working for some reason. That's a problem because I urgently need to reinstall best paper writing websites HS7 - my samples are all messed up after 3 years. Hopefully someone on the forum can help me troubleshoot both the account issue and the HS7 reinstall.