MacOS Catalina won't install - malware?

Dragsquares
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Joined: Mon Nov 20, 2017 7:52 pm

MacOS Catalina won't install - malware?

Postby Dragsquares » Sun Mar 20, 2022 10:22 pm

Hello folks -
Trying to install a demo on Catalina and the OS returns an error saying it can't verify that there's no malware present so it won't install. Thoughts?

kirschhoff installer error.jpg
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admin
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Re: MacOS Catalina won't install - malware?

Postby admin » Mon Mar 21, 2022 6:00 am

Dragsquares wrote:Hello folks -
Trying to install a demo on Catalina and the OS returns an error saying it can't verify that there's no malware present so it won't install. Thoughts?

kirschhoff installer error.jpg


Please try right-clicking on the installer and select "open" in the menu.
An "open" button would show up in the pop-up window.
If it dosen't show up, please try another time.

Turning on the "open anyway" setting in Security & Privacy could also be able to help you run the intaller.
Please refer to the link below for more detailed description:
https://news.trendmicro.com/2021/12/16/ ... are-error/

Hope this will help you!
dallas2323
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Joined: Sat Apr 16, 2022 9:59 pm

Re: MacOS Catalina won't install - malware?

Postby dallas2323 » Sat Apr 16, 2022 10:01 pm

any reason as to why the application hasn't been verified to run safely on Mac OS?
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Re: MacOS Catalina won't install - malware?

Postby admin » Mon Apr 18, 2022 10:04 am

dallas2323 wrote:any reason as to why the application hasn't been verified to run safely on Mac OS?

Hello,

Indeed we haven't got Kirchhoff-EQ verified by Apple yet.

We have pushed dozens of updates on a high frequency since Kirchhoff-EQ was released at the end of last year, to add new features, fix issues and improve user experience.
It shouldn't have been possible with verification, because it could take days for every update of every version (x86, arm64, demos...) to get through the verification process.

We wanted to show all users the new features as soon as possible. So considering the efficiency of implementing updates, we decided to hold on the verification until the plugin is polished fine and stable enough.
We promise the app is safe and clean, and it will get verified some time in the future.

Hope to have your understanding and hope you'll enjoy Kirchhoff-EQ!
mvoltolina
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Joined: Mon Aug 15, 2022 12:10 am

Re: MacOS Catalina won't install - malware?

Postby mvoltolina » Mon Aug 15, 2022 12:16 am

Hi,

You don't need to have Apple verify each build. I am assuming you have an Apple Developer ID. With that you can generate your own certificate, set the requirements for the program (the installer in this case) and sign the release yourself. This will help with both the Disk Image (.dmg) and the installer itself. You will only need to do this setup once and it would be most helpful to all macOS users that have Gatekeeper enabled.

If you want the software Notarized, then you have to submit it to Apple, but the first step, signing the distribution, can be done entirely by you and set up just once.

Please do consider it.

Thanks.

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