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Can't Download Kirchhoff installer

Posted: Fri Jan 21, 2022 4:22 am
by weld77
I just purchased Kirchhoff EQ, set up my account, and bound the serial number successfully. But the 'Global Mirror' link on the download page (the only link) does nothing and times out on both Safari and Chrome on Mac OS. Help please?

Re: Can't Download Kirchhoff installer

Posted: Fri Jan 21, 2022 4:26 am
by weld77
Error message:

Screen Shot 2022-01-20 at 8.25.05 PM.png
Screen Shot 2022-01-20 at 8.25.05 PM.png (55.52 KiB) Viewed 694 times

Re: Can't Download Kirchhoff installer

Posted: Mon Jan 24, 2022 3:55 am
by weld77
fyi, TBT customer service promptly solved my problem with a new link. I'm impressed!

Re: Can't Download Kirchhoff installer

Posted: Mon Jan 24, 2022 9:33 am
by admin
weld77 wrote:fyi, TBT customer service promptly solved my problem with a new link. I'm impressed!

That's great to hear! Hope you'll enjoy Kirchhoff-EQ! ;)