demo 1.2.1 program can not install. just do nothing

acdc2000
Posts: 6
Joined: Wed Feb 28, 2018 11:31 am

demo 1.2.1 program can not install. just do nothing

Postby acdc2000 » Thu May 10, 2018 3:08 pm

older demo can install, but download the demo program for 1.2.1 do nothing. when click the exe, the wait pointer come for 2 sec and never the go to admin requester for install. the demo nmae is en_us. maybe it work not in germany ? i have win 10 64 1803 .i download the retail program version too, this can too not install

or what can be problem ?
jiandingzhe
Posts: 65
Joined: Thu Jul 21, 2016 9:28 am

Re: demo 1.2.1 program can not install. just do nothing

Postby jiandingzhe » Mon May 14, 2018 6:07 am

We never got this issue reported before, so we don't have enough experience to solve it in a straight way.

You may try to directly give the installer Administrator privilege, by right click on the installer file icon and select "Run as administrator".

In addition, if the intaller window still won't show, could you have a look on the Task Manager and tell us whether it is still alive as a progress?
acdc2000
Posts: 6
Joined: Wed Feb 28, 2018 11:31 am

Re: demo 1.2.1 program can not install. just do nothing

Postby acdc2000 » Wed May 16, 2018 6:08 pm

On my windows install the windows defender smartscreen warning do not open. I have warn enabled. normally the message in screenshot(english so you can read) should come.maybe a bug in 1803 windows.. I disable the warning message in windows defender and i can install it
Windows10-SmartScreenBlocked1.png
Windows10-SmartScreenBlocked1.png (42.71 KiB) Viewed 288 times
User avatar
admin
Site Admin
Posts: 103
Joined: Thu Jul 21, 2016 8:59 am

Re: demo 1.2.1 program can not install. just do nothing

Postby admin » Fri May 18, 2018 7:53 am

acdc2000 wrote:On my windows install the windows defender smartscreen warning do not open. I have warn enabled. normally the message in screenshot(english so you can read) should come.maybe a bug in 1803 windows.. I disable the warning message in windows defender and i can install itWindows10-SmartScreenBlocked1.png


Great. We hope you enjoy it and let us know if you have any further questions.
We're always here to help. ;)

Return to “Installation and Activation”