Demo don't run

theo
Posts: 6
Joined: Fri Nov 03, 2017 1:00 am

Demo don't run

Postby theo » Fri Nov 03, 2017 5:26 pm

Demo don't run on Mac Pro under OSX 10.10

Process: Heavier7StringsBin [578]
Path: /Applications/Heavier7StringsBin.app/Contents/MacOS/Heavier7StringsBin
Identifier: com.threebodytech.h7s.app
Version: ??? (1.1.2)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Heavier7StringsBin [578]
User ID: 501

Date/Time: 2017-11-03 18:12:58.994 +0100
OS Version: Mac OS X 10.10.5 (14F2411)
Report Version: 11

Time Awake Since Boot: 1700 seconds

Crashed Thread: 0 Message Thread Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Thread 0 Crashed:: Message Thread Dispatch queue: com.apple.main-thread
User avatar
TBT_Nathan
Posts: 21
Joined: Fri Jul 14, 2017 6:20 am

Re: Demo don't run

Postby TBT_Nathan » Sat Nov 04, 2017 3:50 am

Thanks for you reporting, we already began to debug this problem, we will fix it ASAP, and we will notify you after that.
theo
Posts: 6
Joined: Fri Nov 03, 2017 1:00 am

Re: Demo don't run

Postby theo » Mon Nov 27, 2017 8:39 pm

something new? I would like to buy them but for this the program has to run already?
This is the first plugin that is not working!
jiandingzhe
Posts: 66
Joined: Thu Jul 21, 2016 9:28 am

Re: Demo don't run

Postby jiandingzhe » Tue Nov 28, 2017 4:50 am

theo wrote:something new? I would like to buy them but for this the program has to run already?
This is the first plugin that is not working!

Sorry for the delayed replying. The "bad instruction" indicates that the CPU of your Mac is too old to run Heavier7Strings. We need SSE 4.2 instruction set, which is induced in late 2008 to 2009.
jiandingzhe
Posts: 66
Joined: Thu Jul 21, 2016 9:28 am

Re: Demo don't run

Postby jiandingzhe » Wed Dec 20, 2017 12:27 pm

theo wrote:Demo don't run on Mac Pro under OSX 10.10

Process: Heavier7StringsBin [578]
Path: /Applications/Heavier7StringsBin.app/Contents/MacOS/Heavier7StringsBin
Identifier: com.threebodytech.h7s.app
Version: ??? (1.1.2)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Heavier7StringsBin [578]
User ID: 501

Date/Time: 2017-11-03 18:12:58.994 +0100
OS Version: Mac OS X 10.10.5 (14F2411)
Report Version: 11

Time Awake Since Boot: 1700 seconds

Crashed Thread: 0 Message Thread Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Thread 0 Crashed:: Message Thread Dispatch queue: com.apple.main-thread

Hi theo! We have released update 1.1.3 that added special support on legacy Mac machines. Probably now it works on your machine.

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