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Can not find one or more sample files

Posted: Sat Sep 08, 2018 5:12 pm
by Wolfnight233
Hello,

I encountered a problem after installation and activation, it said that it cannot find the sample. I didnt find the sample files in my folder of installation.

Where are the samples?

Thank you !

Re: Can not find one or more sample files

Posted: Sun Sep 09, 2018 6:47 am
by Alvsvartr

Re: Can not find one or more sample files

Posted: Sun Sep 09, 2018 2:55 pm
by Wolfnight233
Alvsvartr wrote:The samples library lies here http://www.threebodytech.com/updates
Here is direct link http://heavier7strings-file-store.oss-e ... update.exe


Hello, when I downloaded it and install, it said no log file in that directory. How could I do ?

Thank you very much!

Re: Can not find one or more sample files

Posted: Mon Sep 10, 2018 5:15 am
by admin
Wolfnight233 wrote:
Alvsvartr wrote:The samples library lies here http://www.threebodytech.com/updates
Here is direct link http://heavier7strings-file-store.oss-e ... update.exe


Hello, when I downloaded it and install, it said no log file in that directory. How could I do ?

Thank you very much!


Hi,

No worries, here you go:

Windows:
https://www.dropbox.com/s/rn096h41t1324 ... s.zip?dl=0

MacOS:
https://www.dropbox.com/s/n72rn48fr58vc ... r.zip?dl=0

Let us know if it worked.

Re: Can not find one or more sample files

Posted: Tue Sep 11, 2018 9:20 pm
by Wolfnight233
admin wrote:
Wolfnight233 wrote:
Alvsvartr wrote:The samples library lies here http://www.threebodytech.com/updates
Here is direct link http://heavier7strings-file-store.oss-e ... update.exe


Hello, when I downloaded it and install, it said no log file in that directory. How could I do ?

Thank you very much!


Hi,

No worries, here you go:

Windows:
https://www.dropbox.com/s/rn096h41t1324 ... s.zip?dl=0

MacOS:
https://www.dropbox.com/s/n72rn48fr58vc ... r.zip?dl=0

Let us know if it worked.



6Giga in Dropbox ... So hard to download haha... I will try, do you have torrent way? or other way..

Re: Can not find one or more sample files

Posted: Fri Sep 14, 2018 6:35 am
by admin
Wolfnight233 wrote:
admin wrote:
Wolfnight233 wrote:
Hello, when I downloaded it and install, it said no log file in that directory. How could I do ?

Thank you very much!


Hi,

No worries, here you go:

Windows:
https://www.dropbox.com/s/rn096h41t1324 ... s.zip?dl=0

MacOS:
https://www.dropbox.com/s/n72rn48fr58vc ... r.zip?dl=0

Let us know if it worked.



6Giga in Dropbox ... So hard to download haha... I will try, do you have torrent way? or other way..


Where are you located? We have different for different regions

Re: Can not find one or more sample files

Posted: Fri Jan 25, 2019 5:51 pm
by SeanMOlson
Hi, I have just downloaded Heavier7Strings, and I have installed both the programs and samples. No matter what folder I put the samples into, Heavier7Strings cannot seem to load them, and tells me that the samples are either damaged or missing.

How can this be fixed?

Re: Can not find one or more sample files

Posted: Mon Jan 28, 2019 5:43 am
by admin
SeanMOlson wrote:Hi, I have just downloaded Heavier7Strings, and I have installed both the programs and samples. No matter what folder I put the samples into, Heavier7Strings cannot seem to load them, and tells me that the samples are either damaged or missing.

How can this be fixed?


Hi,

No worries.
Please make sure select only the folder contains a couple of .ztdw files, should called "h7s_samples" or "H7Ssamples" or something like that.
If it's still not working, let us know your operation system info and we'll assist you.

Best,

Re: Can not find one or more sample files

Posted: Thu Aug 15, 2019 4:42 pm
by yuyuyuyu
TO:threebodytechnology様
お世話になっております。

本問題が発生して製品を利用できません。
(※)をダウンロードしましたが解決しません。
対処法を教えてください。

Same isuue occurred , So I'm worried .
I downloded (※) ,But this isuue was not solved .
Please teach me correct approach
Best regards .

環境/environment
・MacbookAir2013
・macOS 10.14

(※)
http://heavier7strings-file-store-japan ... -en_US.dmg

Re: Can not find one or more sample files

Posted: Mon Oct 28, 2019 12:09 pm
by admin
yuyuyuyu wrote:TO:threebodytechnology様
お世話になっております。

本問題が発生して製品を利用できません。
(※)をダウンロードしましたが解決しません。
対処法を教えてください。

Same isuue occurred , So I'm worried .
I downloded (※) ,But this isuue was not solved .
Please teach me correct approach
Best regards .

環境/environment
・MacbookAir2013
・macOS 10.14

(※)
http://heavier7strings-file-store-japan ... -en_US.dmg


Heavier7Strings is separated in two installers, and the one pasted in your link is the programs installer. The samples installer can be downloaded in:

http://heavier7strings-file-store-japan.oss-ap-northeast-1.aliyuncs.com/Heavier7StringsSamples-1.1.1-osx.dmg

By default, samples will be installed to

Code: Select all

/Library/ThreeBodyTech/Heavier7Strings_samples
.