Installation difficulty on Mac

AndrewBillings
Posts: 1
Joined: Sat Dec 28, 2019 3:25 am

Installation difficulty on Mac

Postby AndrewBillings » Sat Dec 28, 2019 3:32 am

I am running a Mac on Mojave version 10.14.6. I am having a hard time installing. I have made it as far as being told that the Machine ID is verified and I am prompted to click for my Authorization Key. When I attempt to open the file that is downloaded when clicking the authorization key I am presented with this message and I do not know how to proceed. I could not find anyone in the forums who has had the same issue.
User avatar
admin
Site Admin
Posts: 158
Joined: Thu Jul 21, 2016 8:59 am

Re: Installation difficulty on Mac

Postby admin » Mon Dec 30, 2019 5:27 am

AndrewBillings wrote:I am running a Mac on Mojave version 10.14.6. I am having a hard time installing. I have made it as far as being told that the Machine ID is verified and I am prompted to click for my Authorization Key. When I attempt to open the file that is downloaded when clicking the authorization key I am presented with this message and I do not know how to proceed. I could not find anyone in the forums who has had the same issue.


Hi, Could you kindly send a screenshot to us, via email, please refer below address:
support@threebodytech.com

Return to “Installation and Activation”